Privacy Policy
Privacy Policy for Camden Live
Effective Date: 01 July 2024
Introduction
Welcome to Camden Live. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website camden-live.com (the “Site”). By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect and process the following types of information about you:
a. Personal Identification Information
- Name
- Email address
- Phone number
- Postal address
b. Technical Data
- IP address
- Browser type and version
- Time zone setting
- Browser plug-in types and versions
- Operating system and platform
c. Usage Data
- Information about how you use our Site, products, and services.
d. Marketing and Communications Data
- Your preferences in receiving marketing from us and your communication preferences.
e. Event Data
- Information related to event attendance, such as ticket purchase details and check-in information at live performance shows.
2. How We Collect Information
We use different methods to collect data from and about you, including through:
a. Direct Interactions
- Filling out forms on our Site
- Correspondence via email, phone, or otherwise
- Checking in at events
b. Automated Technologies or Interactions
- As you interact with our Site, we may automatically collect Technical Data and Usage Data about your equipment, browsing actions, and patterns. We collect this data using cookies, server logs, and other similar technologies.
c. Third Parties or Publicly Available Sources
- We may receive personal data about you from various third parties and public sources.
3. How We Use Your Information
We use the information we collect in the following ways:
a. To Provide and Improve Our Services
- Processing transactions
- Managing your account
- Providing customer service and support
b. To Communicate with You
- Sending newsletters and updates
- Responding to your inquiries and requests
c. For Marketing and Promotional Purposes
- Sending promotional materials and advertisements
d. To Analyze and Improve Our Site
- Understanding how our users interact with the Site
- Enhancing user experience
e. Payment Processing
- Processing payments for products and services
- Verifying financial transactions
- Preventing fraudulent transactions
f. Order Delivery
- Managing orders and deliveries
- Providing updates on order status
- Coordinating with delivery services
g. Event Check-In
- Verifying ticket purchases
- Facilitating entry to events
- Managing attendee records
4. Disclosure of Your Information
We may share your personal information with:
a. Service Providers
- Third-party companies that provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and event management.
b. Legal Obligations
- If required by law, we may disclose your information to comply with legal processes, enforce our terms and conditions, or protect our rights, property, or safety.
c. Business Transfers
- In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
5. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal data.
- Correction: Request correction of the personal data we hold about you.
- Deletion: Request deletion of your personal data.
- Objection: Object to the processing of your personal data.
- Restriction: Request restriction of processing your personal data.
- Portability: Request transfer of your personal data to you or a third party.
- Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data.
To exercise any of these rights, please contact us using the contact information provided below.
7. Cookies
Our Site uses cookies to distinguish you from other users of our Site. This helps us provide you with a good experience when you browse our Site and allows us to improve our Site.
8. Third-Party Links
Our Site may contain links to third-party websites. We do not control these websites and are not responsible for their privacy practices. We encourage you to read the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes we make will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Camden Live privacy@camden-live.com
By using our Site, you consent to our Privacy Policy. Thank you for visiting Camden Live. Rock on!
